TRD Guarantee
All products sold by TRDNZ.co.nz are covered by our TRD Guarantee. This Guarantee ensures the purchaser that they are entitled to a full refund if they are not entirely satisfied by the product.
If any item is faulty or damaged, we will replace the item or refund the purchase price based on the customers preference.
If you do have a problem, you need to contact us by either phone or email, with reference to your order number and product.
If you do have any issues and incur a financial cost in attempting to resolve these issues yourself, they will not necessarily automatically be covered by TRDNZ.co.nz. We must be contacted in the first instance and will work with you to find a resolution.